1. Services
Velozza Mobility provides passenger transportation, car rental/transport services, and logistics solutions using various types of vehicles, including commercial and multi-wheel vehicles. Service availability may depend on vehicle availability, location, timing, and operational requirements.
2. Booking & Confirmation
All service requests or bookings are subject to availability and confirmation by Velozza Mobility. Customers are required to provide accurate information regarding their requirements, pickup/drop locations, schedules, and other relevant details.
3. Pricing & Payment
Service charges will be communicated to the customer before confirmation, wherever applicable. Additional charges may apply for extra distance, waiting time, tolls, parking, loading/unloading, or other agreed services.
4. Customer Responsibilities
Customers must provide accurate information and comply with applicable laws and safety requirements. Customers using logistics services are responsible for ensuring that goods provided for transportation are properly packed, legally transportable, and accurately declared.
5. Cancellation
Cancellation and refund terms may vary depending on the type of service, booking conditions, and cancellation timing. Any applicable cancellation charges will be communicated to the customer.
6. Liability
Velozza Mobility will make reasonable efforts to provide reliable and timely services. However, delays or service disruptions caused by traffic, weather, road conditions, government restrictions, vehicle breakdowns, or other circumstances beyond our reasonable control may occur.
7. Website Information
We make reasonable efforts to keep the information on this website accurate and updated. However, service details, vehicle availability, pricing, and other information may change without prior notice.
8. Privacy
Any personal information submitted through this website will be handled in accordance with our Privacy Policy.
9. Changes to Terms
Velozza Mobility reserves the right to modify or update these Terms & Conditions at any time. Updated terms will be published on this website.
10. Contact
For questions regarding these Terms & Conditions or our services, please contact Velozza Mobility through the contact details provided on our website
By using our services, you acknowledge and agree to the above terms and conditions. If you have any questions or concerns, please contact us at the provided contact information.
These Terms & Conditions outline the general terms governing the use of VELOZZA MOBILITY’s passenger transportation and logistics services. They are intended to ensure transparency, clarity and a professional experience for all customers while defining the responsibilities of both VELOZZA MOBILITY and its customers.
